Privacy policy

We are Ecogalactics, s.r.o., with registered office at Prosecká 682/117, Prosek, 190 00 Prague, Czech Republic, Company ID: 19645996, registered in the Commercial Register under file no. C 389258, maintained by the Municipal Court in Prague.

We operate the online store on the website www.drone4fly.cz

To provide our products and operate our website, we process certain personal data.

The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Processing of Personal Data

A. Processing of Personal Data when Using the Contact Form

If you inquire about our products and services, we will work with your contact information that you provide, mainly through the inquiry form. These details include: contact address, phone number, and email address.

Why do we process this data?

We contact you through these details to follow up on shipping, order status, and any issues with your order.

On what legal basis do we process this data?

This is processing based on Article 6(1)(b) of the GDPR – performance of a contract, or taking steps at your request prior to entering into a contract.

How long do we process personal data?

If no further collaboration is initiated, we will process your data for no more than 12 months from our last communication.

B. Processing of Personal Data in the Case of a Purchase

If you make a purchase, we will work with the details you provide. These mainly include billing information: first name, last name, address.

Why do we process this data?

We need to process personal data to fulfill our contract – delivering our products to you. We will also communicate with you through contact details regarding your order status, potential claims, or your inquiries.

We further process personal data to fulfill our legal obligations (mainly for accounting and tax purposes, or for handling complaints, etc.).

On what legal basis do we process this data?

This is processing based on Article 6(1)(b) GDPR – performance of a contract, and Article 6(1)(c) GDPR – compliance with our legal obligations.

How long do we process personal data?

For the duration of our service or until the last service or product delivery.

C. Newsletters (Commercial Communications)

If you are a purchasing customer and did not opt-out during the purchase process, we will use your email address to send you our newsletters.

On what legal basis do we process this data?

This is permitted under Section 7(3) of Act No. 480/2004 Coll., on certain information society services, if you did not opt-out during your purchase.

II. Who Has Access to Your Data?

Your data will remain with us. However, we work with certain companies or other individuals who may have access to the data because they help us operate our e-shop. These include:

  • The operator of our e-shop platform, Shoptet (Shoptet a.s., with registered office at Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Company ID: 289 35 675, registered in the Commercial Register at the Municipal Court in Prague under file no. B 25395)

  • Companies involved in the shipment of goods:

    • PPL CZ s.r.o., K Borovému 99, Jažlovice, 251 01 Říčany, Company ID: 25194798
    • Direct Parcel Distribution CZ, s. r. o., Modletice 135, 251 01 Říčany, Company ID: 61329266
    • TV Nova s.r.o., Kříženeckého náměstí 1078/5a, Praha 5 - Hlubočepy, Company ID: 45800456
    • Česká pošta, s.p., Politických vězňů 909/4, Prague 1, Company ID: 47114983
    • Zásilkovna s.r.o., Českomoravská 2408/1a, Libeň, 190 00 Prague 9, Company ID: 28408306
    • General Logistics Systems Czech Republic, Průmyslová 1, 586 01 Jihlava, Company ID: 26087961

  • Companies involved in payment processing:

    • Raiffeisenbank a.s., Hvězdova 1716/2b, Prague 4, Company ID: 49240901

Personal data is processed only within the European Union.

III. What You Should Know

We have appointed a Data Protection Officer.

We do not make decisions based on automated processing or profiling.

If you have any questions regarding your personal data, please contact us at: sales@drone4fly.cz

IV. Use of Cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies serve various purposes, such as allowing efficient navigation between pages, remembering your preferences, and generally improving the user experience. They can also ensure that online ads are better tailored to your personal interests and behavior.

We use the following types of cookies:

  • Essential cookies: These are required for the operation of the website, such as logging into secure areas. This category cannot be disabled.
  • Analytical/statistical cookies: These allow us to recognize and count the number of visitors and analyze how visitors use the website. This helps us improve the website's functionality, for example, by enabling users to find what they are looking for easily. These cookies are used only with your prior consent.
  • Advertising cookies: These are used to track preferences and display ads and other content most relevant to your interests and online behavior. These cookies are used only with your prior consent.

Please note that third parties (including service providers) may also use cookies and/or access data collected through cookies on our website.

V. Your Rights Regarding Personal Data Processing

Under GDPR, you have the right to request information about which personal data we process, to request access to this data, to update or correct it, to request restrictions on processing, or to request a copy of the processed personal data. In certain circumstances, you may also request the deletion of personal data or request its portability. You may object to processing based on legitimate interests.

If you believe we are handling your data improperly, you have the right to file a complaint with the Data Protection Authority or take legal action.

 

These terms are effective as of July 31, 2024.